In their shoes: Meeting members needs on their terms with Seth Brickman

Are you speaking the love language of your members?

As credit unions, you’re not serving numbers. You’re serving people.  And people? Well, they tend to have a whole lot of individual preferences. Meeting the needs of members on their time and in their place can make ALL the difference for your financial institution.

Joining us this week on CRMNEXT’s Banking on Experience is a true expert on the subject. Seth Brickmanhas worked with both Amazon and Microsoft, is a Veteran of the United States Navy, and is now CEO of QCash Financial. He brings a wealth of knowledge, and we’re excited for our listeners to get their ears on it.

Let’s get into what’s covered.