How to better serve members seeking loans
In the past, credit unions and banks depended on information on paper (references, deposits, landlord history, utility payments, etc.) to be able to establish a loan applicant’s creditworthiness.
With the advent of credit scores and risk evaluation models, the industry has standardized credit evaluation, establishing a universal narrative about who is creditworthy. However, this approach has alienated a notable sector of our communities.
“Back to the Future: A New Look at the 4 Cs to Serve Immigrant Consumers” is one of 38 general and breakout sessions at CUNA Consumer & Residential Mortgage Lending School April 11-14 in Phoenix. It takes a close look at this problem from a credit union-centric perspective.
Other sessions include:
- The Business Case for Diversity & Inclusion: The Hispanic Market Opportunity
- Ten Tips That Turn the Tide in Your Favor – Ideas for a Changing Market
- Connecting with the Community: Risk Mitigation by Building Trust
- Synthetic Fraud – A Twist on Identity Theft
- Digital Lending & Analytics: How They Can Work Together to Enhance Your Consumer Lending Program
Build your own training by selecting topics from across consumer, mortgage, lending compliance and lending leadership/hot topics.