How do managers become leaders?
A robust, yearlong training program at Bethpage FCU sets managers on a path to leadership at New York’s largest credit union.
When Diane Krieger started at Bethpage Federal Credit Union ($10.0B, Bethpage, NY) nearly two decades ago, one of the cooperative’s values was “learning.” For Krieger, who is now the vice president of organizational development, that focus spoke to her.
“As a learning professional, I could see the value the credit union placed on investing in its employees,” Krieger says. “That trickles through an organization.”
Today, Bethpage nestles learning under its organization value of “innovation,” but its focus on learning and training has not waned. Far from it. In fact, almost all of the New York state credit union’s 700-plus employees are up for, or have completed, some form of internal training or development program in their time at Bethpage.
“Our training and development department has trained every employee,” Krieger says.
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