Five steps to accountability

As leaders, it’s easy to become complacent when it comes to monitoring our employees and holding them accountable. Even if they are doing a fantastic job, there will always be room for improvement. Therefore, it’s important to check in occasionally and understand how we track our employees’ accountability.

In his article, John Spence outlines the five steps to accountability that all leaders should keep in mind when checking in on their employees.

1. 100% Clarity & Authority

As leaders, ensuring accountability starts with sitting down with the person who will be held accountable for a desired task and ensuring that you have 100% clarity on the expectations, the measures of success, the timeline, and resources available on exactly what outcome you want them to deliver. In addition, you must make sure that the person has the appropriate authority to deliver the results you’re requesting of them.

 

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