Episode 7: Maximizing Digital Customer Experience with the Zoomer Generation

We’ve discussed in depth what Zoomers want from financial institutions on our podcast previously. An excellent customer experience, especially when it comes to digital payments, is a must-have for this generation. Rick Delisi, Glia’s Lead Research Analyst, dives deeper into how financial institutions can have a fully integrated digital platform that meets the needs of their customers or members.

 

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