CUInsight Weekly Minute with Robbie Young – February 19, 2021

Welcome to the CUInsight Minute, sixty seconds from our Associate Publisher Robbie Young with our favorite reads from the week.

Mentioned:

Protecting cardmembers against cybersecurity and fraud threats in the new normal
by ELAN
As communities focused on social distancing and staying home to stop the spread of COVID-19, many of the routines of life’s daily activities changed. Consumers are now spending more time on digital devices such as the computer, tablet, and smartphone surfing the web, shopping, and catching up with friends on social media. (read more)

You say you want a home? Oh, have I got a car loan for you!
by WHITNEY LOE, IGNITE SALES
While cross-selling isn’t a term credit unions use too often, isn’t that what is happening when members ask for one thing and get offered another? In order for members and small businesses to develop trust and establish a long-term relationship with their credit union, they must have confidence that their CU advocate will be focused on helping them and improving their financial condition. Cross-selling/wallet share often puts the financial institutions priorities first, rather than the member or small business, right? (read more)

2021 Mini-Con Series brought to you by CUInsight
by CUINSIGHT
Four miniature conferences with a big impact designed for leaders in the credit union community. Each virtual event features a nationally recognized keynote speaker, an interactive panel discussion, and engaging breakout options to complete the experience. (read more)