CUInsight Minute with Lauren Culp – May 27, 2022
Our favorites from the week in sixty seconds.
Welcome to the CUInsight Minute, sixty seconds from our Publisher & CEO Lauren Culp with our favorite reads from the week.
Mentioned:
CUSOs: People helping the people who help the people
by ALAN BERGSTROM, AUX
What is a CUSO and why should I care? CUSOs (Credit Union Service Organizations) are corporate entities that are owned by either federally chartered, federally insured, or state-chartered credit unions—they are part of the credit union movement and share the same cooperative spirit as credit unions do. (read more)
Website marketing 2.0 for credit unions
by RAECHEL DUPLAIN, PODIUM
Today, members find new financial institutions and credit unions online. (At least 97% of consumers research online before visiting a local business in person.) And because most members switch financial providers when they move or have a bad experience, it’s critical that your credit union shows up online with a positive reputation. (read more)
How to Talk to Your Team About Distressing News Events
by ALLISON SHAPIRA, HBR
How do we manage our teams when a global, geopolitical crisis weighs heavily on our minds? There are atrocities happening throughout the world nearly every day. Unless something has affected us or someone on our team personally, we don’t normally start our morning staff meeting with a moment of silence. But when a singular event captures our collective global attention, how do we as leaders and managers address it? (read more)
