Changing Employee Behavior to Support Your Mission

By Lisa Hochgraf

CUES Symposium: A CEO/Chairman Exchange general session presenter Mike Neill wanted to add even more value for participants in last week’s event and help them “bring it home,” once the real world began to hit again–like it probably is already today. The added good news is that everyone can benefit from his plan for doing this.

President of Michael Neill and Associates, Atlanta, and CUES’ partner in ServiStar, Neill conceived the idea of “Missional Mondays”–a series of six posts on this blog corresponding to the six key behaviors of missional leaders.

As a preface to Neill’s Missional Mondays (maybe “Mike’s Missional Mondays” makes better use of the assonance), here’s my take on the part of the session that covered changing employee behavior to support your mission. Then tune in each of the next six Mondays (or sign up in the upper left to get each delivered to your email inbox) to read Neill’s tips on implementing missional leadership in your shop. 

Last Monday Mike Neill presented to attendees of CUES Symposium: A CEO Chairman/Exchange this quote from Leading Change by John Kotter.

“Most organizations delude themselves into thinking they are changing by implementing structures that allow them to think change is occurring, e.g. branch redesign, new products, sales training. The only thing that defines actual change in organizations is when behaviors change. Everything else is just an illusion.”

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