Busting 5 common EBPP myths

by Tiffany Taylor and Alison Arthur, Alacriti

Electronic bill presentment and payments (EBPP) is a wide-reaching discipline that encompasses everything from mobile-enabled bill payments to funding methods like debit cards, credit cards, and ACH. With so many moving parts, it’s easy for myths to develop about the basics of EBPP.

Here we’ll bust five common EBPP myths to help create a better understanding of how it all works.

Myth 1: Mobile devices are the go-to way to make electronic bill payments

There’s no denying that Americans love their smartphones, with almost 73% of the population owning one. And tablets aren’t far behind, with an ownership rate of 57%. But an analysis of bill payments made via Alacriti’s EBPP solution, Orbipay EBPP, shows that most users are still making their bill payments on desktop computers.

 

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