Bob Dylan’s advice for your credit union member experience training

by Laura Loy, On The Mark Strategies

Bob Dylan is a legendary figure in the American music scene. Dylan produced music known (and loved) by many, and Timothée Chalamet will play him in a biopic coming out this December. But what in the world does this have to do with your institution?

Dylan’s poetic music contains more than instructive messages for the 1960s protest culture…it has lessons for your credit union member experience training too.

So, let’s look at three of Dylan’s most popular songs and see what takeaways they provide.

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