Steve Francis

Steve Francis is president and general manager of North America for GMC Software Technology, the leader in Customer Communications Management (CCM) solutions. A former executive at IBM and Ricoh, Mr. Francis has been involved in the evolution of the document technology industry from its birth in print production to its current state of sophisticated, multichannel technology. ... Read more

GMC Software Technology delivers effective Customer Communications Management (CCM) solutions. With unrivalled experience in the industry, GMC helps businesses increase customer engagement across all touch points. The company’s award-winning CCM platform, GMC Inspire, lets enterprises deliver highly personalized communications, at the right time, through the preferred channel for every customer – driving customer loyalty, acquisition and operational efficiency. GMC serves thousands of companies worldwide in banking, financial services, healthcare, insurance, print services and wealth management.