Richard Crone

Richard Crone is CEO of Crone Consulting LLC, an independent advisory specializing in mobile strategy, personalization and payments.Crone Consulting, LLC has been engaged by every size of financial institution, including top 25 global leaders to super regional, community, credit unions and digital-only challenger and neo-banks.  The Firm’s client relationships extend to leading collaborative efforts with major trade associations, processors, networks, CUSO’s and consortia helping to educate, inspire and define strategies for some of the most disruptive initiatives in mobile banking, artificial intelligence and payments. The Firm’s Service Interaction Analysis™ brings 15+ years of longitudinal data to help financial institutions interpret trends in each channel, product and customer touchpoint to aid in strategic planning, budgeting, resource allocation and management retreats.  The firm is called upon frequently to support venture, private equity and other investors with due diligence expertise for some of the most prominent transactions in the space.  The independent Firm is based in San Carlos, CA and is led by Richard Crone, CEO and Heidi Liebenguth, Managing Partner & Research Director. ... Read more