Marvin York

Marvin York is vice president of Contact Center Member Engagement at PSCU. In this role he develops, directs and implements strategic initiatives and business solutions. He is focused on delivering service excellence for credit unions and the member experience while guiding productivity, quality and customer service standards. Marvin’s career spans more than 40 years in the financial call center industry. In addition to this commitment, Marvin is dedicated to fostering personal growth and career development opportunities for diverse communities. He is proud to serve as the strategic lead for PSCU’s African American Business Resource Group, Sankofa, and was recently appointed to the role of Treasurer for the Executive Board of Directors of the African-American Credit Union Coalition (AACUC).