Good Governance: Some new remote ‘norms’ are here to stay
At a recent credit union board retreat, we asked the group (a mix of board members and executive leadership); “How do you think the post-COVID-19 world will be different from ...
The latest from John Pettit
Community bankers blast proposal to allow JPMorgan Chase to provide services in post offices
Charging that any postal banking deal between the U.S. Postal Service and JPMorgan Chase would be an invitation for corruption, the trade group representing the nation’s community banks ...
What to cut, what to keep as FI marketing budgets get squeezed
By now, most financial institution marketers have thrown their 2020 plans out the window. The challenge is what to do in 2021. Chief Marketing Officers are deciding what expenses to ...
Opening a credit union account during a pandemic
I moved away from my college town about a year ago, but I was still clinging on to my old credit union account because the thought of transferring my bills, ...
Payments poised to drive credit union growth: Recap of THINK CEO Forum
That was the message conveyed by Mark King, CEO of Taco Bell, in his keynote presentation to credit union leaders last week at CO-OP’s THINK Virtual CEO Forum entitled “...
Bipartisan group of Senators call for refinance fee withdrawal
A bipartisan group of Senators wrote to Federal Housing Finance Agency (FHFA) Director Mark Calabria last week to echo CUNA’s position that the Fannie Mae/Freddie Mac refinance fee ...
Existing-home sales at highest level since 2006
Existing-home sales skyrocketed 24.7 percent in July to a seasonally-adjusted annual rate of 5.86 million units, representing an 8.7 percent increase in sales versus a year ago. “...
Fighting the fallout of friction
“Friction” has become quite the buzzword in financial services in recent years, and for good reason—it’s a powerful force that can slow down processes, harm efficiency, cause member ...