Tech Time: Luck or foresight?
“We were lucky,” says CUES member Tammy Pelletier, COO of $448 million United OneCredit Union based in Manitowoc, Wisconsin. What she means is that United One CU got unexpected help ...
The latest from John Pettit
The 19th Amendment helps enfranchise a movement
The legacy of credit union pioneer Louise Herring (1909-1987) is vital to the creation of the modern day credit union movement. As summarized in her alma mater’s profile, she ...
How to help members after federal unemployment runs out
Federal unemployment assistance during COVID-19 has kept many families (and some say the U.S. economy) afloat throughout the pandemic crisis. While the near-term future of the benefit remains unknown, ...
The law of least effort: Relationships vs. self-service delivery in the new age
The word “relationship” conjures images of trust, love and sacrifice. And while those facets are real, we rarely acknowledge the more practical side of our connection to others. The truth ...
Bonus advertising: The domino effect
With students going back to school, it’s the perfect time for credit unions to market a bonus promotion to encourage individuals to open new accounts. I remember being in ...
Wither the coin of the realm
The mighty U.S. Dollar, the coin of the realm (where the “realm” is the entire world), appears shaky for the first time in a long time. Replacements like the ...
Agencies issue statement on BSA due diligence requirements for PEPs
NCUA, along with the Federal Reserve Board, the Federal Deposit Insurance Corporation, the Financial Crimes Enforcement Network and the Office of the Comptroller of the Currency issued a joint statement ...
CFOs: What issues are most concerning right now?
As credit unions continue to deal with changing regulatory and economic environments amid the coronavirus pandemic, NAFCU wants to know: What issues are keeping industry CFOs and related financial executives ...