The latest from John Pettit

- by Tim Tolliver, CU Management

Leadership Matters: Enhance strengths or improve weaknesses?

Every human has four endowments; self-awareness, conscience, independent will, and creative imagination. These give us the ultimate human freedom. . . the power to choose, to respond, to change.” – Steven Covey The ...

- by Jennifer Plager, CU Magazine

6 steps for effective crisis leadership

Just as crises come in all shapes and sizes, there is a leader within everyone. “Leadership doesn’t just reside with the CEO,” says Maurice Smith president of Local Government ...

- by Tammie Kovacs, NAFCU Services Blog

5 reasons to rediscover marketing’s unsung hero: direct mail

Ask a credit union where they’re focusing their marketing budget and digital is the likely answer. It makes sense: Members demand digital awareness and convenience and many credit unions ...

- by Vikki Wagner, CUES Blog

The mobile app features your members most want

The pandemic has caused an uptick in digital demand, including certain features within banking apps. Members are demanding functionality that provides easier and faster transactions that are more convenient overall. ...

- by Elizabeth Rider, On The Mark Strategies

Five keys to leading when you’re not the leader

One of the biggest myths I’ve seen in leadership is this: the people with titles are the best leaders. The truth is, you don’t have to be the ...

- by Brett Morgan, SWBC BusinessHUB

Cyber security horror stories

It’s October, and that means spooky season! So grab a flashlight, gather round, and I’ll spin you some truly horrifying tales of cyber criminals, their devious deeds, and ...