New-home sales fall ‘slightly’ in September
Following three consecutive months of “strong” rises, new-home sales fell slightly in September – declining 3.5 percent to 959,000 units. Compared to a year ago, sales were up 32....
The latest from John Pettit
Pandemic as prelude to payment revolution
The COVID-19 pandemic provided the impetus for a lot of members who had been reticent about digital channels and payments to try them out—and for their credit unions to ...
Shifting from traditional to blended learning
Before the coronavirus (COVID-19) struck, Mountain America Credit Union in Sandy, Utah, was already adjusting its training and talent development program to meet the future needs of employees by revamping ...
One opportunity your credit union can’t afford to waste this holiday season
An astonishing 44% of Americans plan to apply for a store credit card this holiday season, according to a new report from LendingTree. That’s up from 32% in 2019 ...
Is the shift toward real-time payments inevitable?
Real-time payments (RTP), the first new payment format in 40 years, is gaining considerable industry traction, despite being in operation just a little over two years. While RTP technology is ...
COVID-19 best practices for overdraft services
Given the mounting economic challenges facing many consumers since the coronavirus pandemic began, financial institutions have taken extraordinary measures to provide the services and advice necessary to help their account ...
Branches can help you win the war for talent
In today’s tight labor market, even given the pandemic, financial institutions are waging a war for talent. Digital transformation and innovative staffing models have shifted staff responsibilities from routine ...
Oregon credit unions step up to distribute relief
When the Oregon state legislature provided emergency funding to help state residents save their businesses and feed their families, the state’s credit unions stepped up to help out. Twice. ...