The latest from John Pettit

- by Richard H. Gamble, CU Management

Buttoning down compliance using automation

Regulatory compliance monitoring can be automated reliably up to a point. Technology has made it far easier for most credit unions to button down the compliance required around onboarding members ...

- by Bill Merrick, CU Magazine

PODCAST: Build member engagement with cards

The coronavirus (COVID-19) pandemic has accelerated both the move from cash to cards, and the use of advanced card technology including contactless cards, central issuance, and instant issuance. But it ...

- by Christina Mitsopoulos, NAFCU Compliance Blog

NCUA & FinCEN issue additional guidance on hemp banking

As the hemp baking industry continues to grow and stabilize, credit unions need to be kept up-to-date on how to adequately serve legal hemp-related businesses. The National Credit Union Association (...

- by Jeff Mortenson, SWBC LenderHUB

Top 5 reasons to include texting in your collections efforts

In the past quarter century, texting—like the internet—has become ubiquitous. We’re used to communicating with friends and family via text throughout the day, sending quick hellos, and ...

- by B. Dan Berger, Berger Leadership Blog

How to keep employees motivated

We measure the success of our businesses by our productivity. Are things getting done? Are they getting done on schedule? Are we staying within budget? Are we meeting members’/customers’ ...