The latest from John Pettit

- by Jennifer Aguilar, NAFCU Compliance Blog

Nacha News: Updated COVID-19 guidance and new rules

Over the past several months, Nacha has been busy helping credit unions navigate the pandemic but they have also been busy pushing forward with the modernization of the ACH network. ...

- by Jennifer Fix, Delivering Possibilities

How to keep your credit union’s brand top of wallet

With more payment options available than ever before to consumers, keeping your credit union card top of wallet can be challenging in today’s competitive landscape. A standout card can ...

- by Matt Monge, On The Mark Strategies

6 ways employee experience drives the bottom line

Employee Experience—sometimes referred to as EX—is anything but a soft, abstract concept; in fact, employee experience drives the bottom line in several ways. We’re going to examine ...

- by CRMNEXT

Podcast: Growth and gorillas

What do an eight-hundred-pound gorilla and a chimpanzee have to do with fostering growth and acquisition in your financial institution’s marketing? Glad you asked! And you’ll certainly want ...

- by Trellance Data Blog

An ounce of retention is worth a pound of profitability

Cardholder retention efforts spring to life the moment a member signs on for a credit card with your credit union. Great member service, timely communications and strategic card initiatives lead ...

- by CUNA News

Credit union-friendly 117th Congress elected

The CUNA-League system helped to elect a credit union-friendly majority in the 117thCongress, despite a number of races not being called as of midnight (ET) Wednesday. CUNA.org/elections will ...