The latest from John Pettit

- by Todd Robertson, CU Management

Inside Marketing: The 5 elements of digital member engagement

The financial services industry has shifted toward digital banking—perhaps slowly at first, then with urgency at the onset of the pandemic. This shift is creating new member engagement opportunities ...

- by Bill Merrick, CU Magazine

How much capital is enough?

When determining your optimal net-worth ratio, aim for the “roughly right” amount, says Adam Johnson, CEO/principal at c. myers corp. “There’s no one right amount for everyone,” says ...

- by Bo McDonald, Your Marketing Co.

Take a walk on credit unions’ wild side

Credit union leaders, like Tiny Tim (millennials and younger, you can google this one), like to tiptoe through the tulips. We say fluffy things and regurgitate the generic credit union ...

- by Matt Herren, CSI

3 tips to maximize debit card interchange income

Debit card interchange income is one of the highest non-interest-oriented revenue streams for financial institutions. However, many institutions still don’t get the most out of their card programs. Insufficient ...

- by Kaley Schafer, NAFCU Compliance Blog

Will FinCEN’s initiatives really make BSA/AML more effective?

On September 17, the Financial Crimes Enforcement Network (FinCEN) proposed changes, that if finalized, could have a widespread impact on how we deal with everyday BSA/AML compliance. Of course, ...

- by Norman Paul, SWBC BusinessHUB

Maintaining OSHA compliance during COVID-19: Reporting

In recent months, businesses across the country have begun to transition back into the office at a time when COVID-19 cases are on the rise in some localities. This has ...

- by Marc Rapport, CreditUnions.com

How to convert members to digital during a pandemic

It’s hard to identify many positive outcomes from a deadly pandemic, but enterprising credit unions are taking the opportunity to refine their digital offerings and expand their reach. Moving ...

- by CUNA News

CFPB, Senate leadership to define consumer credit market

Leadership of the Senate and Consumer Financial Protection Bureau (CFPB) will help define what a Biden administration means for Americans’ credit, CUNA Chief Advocacy Officer Ryan Donovan told CNBC Select ...