A member moves to accept a prescreen offer, now what?
The NAFCU compliance team has written plenty of blogs on Fair Credit Reporting Act (FCRA) issues. Some of these blogs have explained the FCRA requires a permissible purpose before using ...
The latest from John Pettit
Start 2021 off right with this year-end financial to-do list
Whew—what a year it has been! There’s no doubt that 2020 has been long for everyone, and keeping up with the many adjustments we’ve all had to ...
Nussle: CUs stepped up for members during pandemic
CUNA President/CEO Jim Nussle appeared on the 100th episode of The CUInsight Experience podcast this week. Nussle, who was the show’s first guest in January 2019, discussed what ...
NCUA issues 2 prohibition notices in November
The NCUA in November issued two prohibition notices, prohibiting individuals previously associated with credit unions from any future participation in the affairs of a federally-insured financial institution. Violation of a ...
Passing on a cooperative legacy
Garth Warner, CCD, has spent his entire 40-year credit union career working for $17.2 billion Servus Credit Union and its predecessor organizations in Alberta. In the 12 years since ...
Purposeful Talent Development: Be intentional about removing bias from your pipeline for people
It has been wonderful to see so many organizations embracing and identifying ways they can further diversity, equity and inclusion internally and in their communities. We know that DEI is ...
Collections lessons learned from the pandemic
This year has propelled credit unions to analyze everything with a new perspective. Face-to-face interactions with members, a cornerstone of the credit union business model, have been limited and may ...
Virtual but not alone: Lessons from 2 annual meetings
Honda Federal Credit Union ($1.1B, Torrance, CA) and Partners Federal Credit Union ($2.1B, Burbank, CA) each serve a far-flung membership who work in and around production. Honda FCU’...