The latest from John Pettit

- by Bill Hampton, NAFCU Services Blog

Payments trends in the age of coronavirus

Payments and payment processes have been significantly affected by the coronavirus pandemic. The trends in spending and the payment methods used during these challenging economic times are both surprising in ...

- by Michael Magaard, SWBC LenderHUB

Navigating debt collections over the next decade

When it comes to debt collections, consistent communication with your borrowers is critical. While lenders navigate their way through the current pandemic—finding the balance between the critical need for ...

- by B. Dan Berger, Berger Leadership Blog

The foundation of EQ

Emotional intelligence (EQ) plays a large role in our professional – and personal – success. We might have the technical skills and knowledge to be good at our jobs, but we also ...

- by NAFCU Newsroom

Congress nears COVID relief deal

Following Tuesday’s meeting with Republican and Democratic congressional leadership, lawmakers are close to sealing a deal on additional coronavirus relief. The proposal is expected to extend the Small Business ...

- by Karen Bankston, CU Management

Prepare for a long climb

In many ways, the economic impact of the COVID-19 pandemic bears little resemblance to the circumstances that produced the Great Recession of 2008-2009. Still, credit card managers can apply some ...

- by Bo McDonald, Your Marketing Co.

3 ways to ensure marketing success in 2021

There’s nothing more painful than failure, especially when it comes to marketing. All of that time and money gone faster than beans through a cowboy. You allocated enough in ...