A letter from the CEO: A year of challenges and opportunity
Last year I wrote that it was hard to believe it’s the end of another year. In contrast, this year sometimes felt it would never end. It’s cliché ...
The latest from John Pettit
Has your 2021 strategy changed?
In this year of turmoil, unpredictability, uncertainty and worry, the idea of strategy for anything further than a month ahead may seem like a dim and distant memory. But now, ...
Five reasons you need a crisis to drive transformation
There’s a saying that a crisis is a terrible thing to waste. What it actually represents is an opportunity–and the space–for change that normally isn’t available. ...
Online appointment setting will become the ‘new normal’ in banking
Times of crisis tend to stimulate innovation. We saw that 12 years ago with the financial crisis and again in 2020 with COVID-19. The impact of the pandemic on banking ...
CUNA announces new Agile Marketing eSchool
CUNA announces its new CUNA Agile Marketing eSchool to guide credit union marketers on methods to grow their credit unions with nimble and effective teams. “Agile, in the marketing environment, ...
New marijuana banking brief details recent developments
NAFCU has a new version of its marijuana banking brief available online to provide credit unions with comprehensive updates on IRS guidance, litigation, federal legislative efforts, and state-level marijuana laws. ...
How to capture top of digital wallet
With all the ups and downs of 2020, the one consistent thing was the adoption of digital. From online shopping to contactless purchases, the banking world saw a huge spike ...
Maintaining OSHA compliance during COVID-19: Handling complaints
As case numbers of COVID-19 continue to rise across the country, businesses across all industries are facing a challenge of logistics when it comes to maintaining OSHA compliance in the ...