Helping banking customers with the shift to digital
Engaging with your customers online now can turn them into digital bankers for life. With COVID-19 continuing to wreak havoc on the US, banks and customers have had to adapt ...
The latest from John Pettit
NCUA’s 2021 supervisory priorities reflect COVID effects
NCUA issued a letter to credit unions (21-CU-02) Friday detailing the agency’s supervisory priorities for 2021. The letter itself contains a details breakdown of each area. “The NCUA remains ...
SBA issues notice on PPP loan increases
The Small Business Administration (SBA) issued a procedural notice Thursday regarding first draw paycheck protection program (PPP) loan increases. The notice, which impacts any loan that was approved on or ...
How U.S. institutions can play the open banking game and win
Open banking represents an opportunity for financial institutions to co-innovate and collaborate with fintechs to provide their customers with embedded, personalized, and protected banking experiences. Embracing the concept of banking-as-a-service ...
Credit unions, COVID-19, and the future of cash
In 2020, everything changed. The pandemic fundamentally shifted the way we work, bank, and play toward digital. What role will cash play in our future? And how does that affect ...
FinCEN warns of vaccine scams; NCUA considers SAR exemptions
We’re well into January 2021 now, but there were a few developments relating to the Bank Secrecy Act (BSA) that snuck in around the holidays at the end of ...
9 maintenance hacks to keep your home in prime condition
Do you remember how excited you were when you first purchased your home? The paint was fresh, everything was in tip-top shape, and home maintenance tasks hadn’t started to ...
How to improve your adaptability
One clear lesson from the coronavirus pandemic has been the need for adaptability. Change is not an uncommon characteristic in business or life. But when situations change quickly – affecting our ...