Every member is an inspiration
Bill Bynum never has to look far for inspiration at Hope Credit Union in Jackson, Miss. Each loan and every account tells a story. One of Hope’s early business ...
The latest from John Pettit
Pandemic lending lessons put into play
Back in June, lenders from five credit unions of diverse size and geography talked with CreditUnions.com about what was then a global pandemic. Now, we know it was only ...
The battle for brand leadership in 2021 is on
The economic and pandemic crisis has sped up the transformation of the financial services industry and opened deep chasms of uncertainty. Driven by consumers young and old (and small business ...
A needling issue: Requiring employees to get the COVID-19 vaccine
Now that COVID-19 vaccines are being distributed nationwide, it’s only a matter of time before credit union employees will be going back to their offices, where they will once ...
Breaking down the new interagency SAR FAQ
The regulatory agencies are back with yet another noteworthy development relating to Bank Secrecy Act (BSA) and Anti-Money Laundering (AML) compliance. This time, the development comes in the form of ...
CRM systems: A must-have in modern retail banking
It’s common sense 101 for today’s banks that, to succeed, they must first identify, attract, and retain profitable customers. What’s not always as clear is the best ...
NCUA to host webinar on Treasury’s Emergency Capital Investment Program
Eligible credit unions interested in the U.S. Department of the Treasury’s Emergency Capital Investment Program can get valuable information during an upcoming webinar hosted by NCUA on February ...
NAFCU’s Long provides insights into new GDP, home sale data
According to the Commerce Department’s initial estimate of 2020 fourth quarter economic growth, the U.S. economy grew 4 percent, but real GDP declined 3.5 percent over the ...