Prior to the pandemic, the future of banking seemed clear. Digital would eventually lead the way, but for traditional banking many customers continued to prefer the branch experience. Whatever changes ...
Before we dive into this topic, I want to preface by saying, I know, no one wants to go back and think about 2020 (what a nightmare!), but if we’...
While we create strategic plans and identify opportunities to pursue down the road, the coronavirus pandemic forced us to adapt and make changes a lot more quickly than we typically ...
NCUA Chairman Todd Harper said he looks forward to working with all stakeholders as NCUA responds to the economic fallout created by the pandemic, position for future challenges and strengthen ...
CFPB Acting Director Dave Uejio yesterday shared his vision for the bureau’s Division of Consumer Education and External Affairs (CEEA) as it works to implement his policy priorities. Uejio ...
Build a cohesive team that understands its purpose and mission by demonstrating those actions yourself. “If you want people to treat each other respectfully, you should treat people with respect. ...
Transaction account data often can pinpoint defections of consumer deposits into someone’s mutual fund or another institution’s CD, but it’s harder to know when one of your ...
If you’ve ever done any group training or teambuilding exercises, you’ve likely been exposed to the benefits that come with working with a diverse team. The presentation varies, ...
