The latest from John Pettit

- by Lee Cookman, TransUnion

Synthetic identity fraud, Part Two: Recommendations for 2021

In Part One of this series, we examined the surprising ways the COVID-19 pandemic affected synthetic identity fraud. (For more detailed information, download the report from the Aite Group.) In ...

- by Mark Arnold, On The Mark Strategies

Go deep rather than wide with your marketing

When you think about how to make your marketing stand out, it’s tempting to want to use every marketing channel available: social media, outdoor advertising, event sponsorships, direct mail. ...

- by Jay Lauer, Delivering Possibilities

Collective intelligence: Collaborating with digital workers

In his 2004 book “The Future of Work,” Thomas Malone, renowned organizational theorist and founding director of the MIT Center for Collective Intelligence, noted that new information technologies and inexpensive ...

- by Anthony Fattore, BillingTree

Building your member base in 2021 with mobile payments

The landscape for credit unions and other financial institutions has certainly changed over the past 5 years. In fact, we took a survey back in 2016, asking credit unions their ...

- by CUNA News

CUs to talk pandemic relief, data security, modernization

CUNA Chief Advocacy Officer Ryan Donovan wrote to all 535 Congressional offices Monday as Leagues and credit unions meet with elected officials in conjunction with this week’s CUNA Governmental ...

- by NAFCU Newsroom

This week: COVID relief package moves to Senate

The House Saturday passed the American Rescue Plan Act – the $1.9 trillion coronavirus relief package – which includes some NAFCU-supported provisions to help small businesses survive and recover from the ...

- by Theresa Witham, CU Management

Our pandemic year

This month, we mark the grim anniversary of the COVID-19 outbreak being declared a pandemic. Our pandemic year has brought many changes in the way we live and work. We ...

- by Alix Patterson, CreditUnions.com

4 fabulous onboarding practices

Leaders in human resources are among the most open and sharing about what they do and how they do it. Time and again, these leaders demonstrate a willingness to share ...