The latest from John Pettit

- by Bo McDonald, Your Marketing Co.

How to get BIG results from your strategic planning session

Effective strategic planning events are one of the main differentiators between underperforming credit unions and healthy, growing credit unions. However, making an event effective requires more than simply showing up ...

- by Laurie Maddalena, MBA, CPCC, PHR, CU Management

NextGen Know-How: How to be more strategic

A few months after I was promoted to director of human resources, my vice president called me into her office to discuss my new role. She noticed I was still ...

- by Marc Rapport, CreditUnions.com

How to balance patronage dividends and loan loss reserves

In a year that presented no shortage of economic uncertainties, credit unions that paid out dividends and rebates had to do so while balancing the tradition against their own financial ...

- by The Core

My Picture Card program

United Solutions’ My Picture Card program gives your members the ability to display their favorite picture on their credit, debit or ATM card!  

- by Pete Hilger, NAFCU Services Blog

Product refunds and CU exposure risks: 4 takeaways

The regulatory landscape surrounding cancelled ancillary products is changing. The risk of class-action lawsuits is starting to raise the stakes for credit unions, especially those active in indirect auto lending. ...