5 key compliance questions to ask before outsourcing collections
Making the decision to outsource some or all of your financial institution’s collections work is no easy task. Even when you recognize that your internal staff does not have ...
The latest from John Pettit
How strong is your team a year into remote work?
We’ve reached the one-year mark on the coronavirus pandemic. For the past 12 months, my organization has worked remotely – like many of yours, I’m sure – and while I ...
CUANM names Juan Fernandez Ceballos president/CEO
The National Association of Latino Credit Unions and Professionals (NLCUP) congratulates the Board of Directors of the Credit Union Association of New Mexico for the naming of Juan Fernandez Ceballos ...
NAFCU pushes back on postal banking, offers ways for CUs to help consumers
Ahead of a House Appropriations subcommittee oversight hearing today on the U.S. Postal Service (USPS), NAFCU’s Brad Thaler reiterated the association’s concerns with postal banking and argued ...
CFO Focus: The Dreaded ALCO Meeting
I recently had a first-time asset/liability committee meeting with a new client. The meeting was scheduled for 90 minutes, with the idea it would give us enough time to ...
Three ways to reach Gen Z
Four years ago, I was forced to attend a one-hour workshop at my high school. The teacher walked in and started droning on: “Today, we’ll learn about budgeting, saving, ...
DIY banking takes consumers beyond the branch
The pandemic has quickly pushed the payments world toward the direction of “hands-off.” The rise of contactless payments and digital banking will attest to that. But that doesn’t mean ...
A call to action
February was another great month for DCUC! We enjoyed broadcasting our successful Defense Matters Forum. We were featured in the opening session of the CUNA GAC. We sponsored the NCUF ...