The roles of data analysis and training in fraud prevention
The problem with fraud detection for remote services isn’t that humans can’t see red flags when looking at facts about a consumer’s life and finances. The problem ...
The latest from John Pettit
How to protect your credit health when money is tight
With nearly two-thirds of Americans feeling financial strain due to the COVID-19 pandemic, it’s an important time to take an active role in our finances. Making financial plans can ...
TCPA has ‘chilling effect’ on CU-member communications
Credit unions suffer unequal treatment for having made important and welcome calls to members under the Telephone Consumer Protection Act (TCPA), CUNA said in an amicus brief filed Wednesday in ...
Yellen, Powell provide updates on relief implementation; NAFCU reiterates CU needs ahead of SBC hearing
Treasury Secretary Janet Yellen and Federal Reserve Chair Jerome Powell testified before the House Financial Services Committee Tuesday to provide an update on implementation of coronavirus relief and discuss the ...
Tech Time: Thoughts on outsourcing your core software
In a previous life working for one of the largest core vendors, I had the opportunity to evaluate the decisions of over 100 credit union clients that migrated their core ...
Marketing: All about collaboration
A cross-functional panel of C-suite executives explored how credit union marketers can collaborate with their peers across the organization to meet the challenges of a post-pandemic world during a CMO ...
A SAFE refresher
Earlier this year, the CFPB filed a lawsuit against a mortgage lender and its top executives for violation of multiple federal and state laws. Among a host of other offenses, ...
Get with the times: discover the true nature of digital transformation
Adios 2020. Don’t let the door hit you on the way out. The world breathed a collective sigh of relief as we embraced January 1st with “Auld Lang Syne.” ...