Faster and cheaper for whom?
When I worked in a credit union, I oversaw the installation of new AML/CFT (or BSA) software for our credit union to use. The salesperson promised the installation would ...
The latest from John Pettit
CUNA wins Top Workplace award for second consecutive year
CUNA has been awarded a Top Workplaces 2021 honor by The Wisconsin State Journal for the second consecutive year. The list is based on employee feedback gathered through a third-party ...
NAFCU gives lawmakers the facts in bankers’ misleading attacks against CUs
Bank lobbyists are continuing to push misleading attacks against credit unions to lawmakers, but NAFCU is setting the record straight by providing the facts on the benefits of the credit ...
A can-do attitude gets it done
You know what they say: The race doesn’t always go to the swiftest. Sometimes it goes to the person who hangs in the longest—making perseverance, rather than speed, ...
Two CEOs’ take on the future of work, technology, and relationships
Riddle me this: what does Frankenstein have to do with Financial Institutions? An antiquated core system, two data centers, a bunch of physical equipment, ancillary products patched on…oh. A ...
Mortgage compliance in a rapidly changing servicing environment
“Through this recovery, continuing to put our finger on the pulse and look at the data we have at our disposal is enormously important to see where insurance or uninsured ...
Purposeful Talent Development: From ‘succession planning’ to ‘succession development’
Succession planning involves building a pipeline of future leaders aligned to key roles, to reduce the potential for gaps and loss of institutional knowledge when vacancies occur. Done well, succession ...
Email marketing: A CAN-SPAM refresher
With less members coming into branches, credit unions are relying heavily on internet advertisements to increase business. But can a credit union send marketing emails to its members and non-members? ...