One of my favorite quotes about creativity comes from entrepreneur Marie Forleo, who coined the tagline “Create before you consume.” Now, upon first reading, you might think this only applies ...
As credit unions evolve to serve their members’ changing financial needs, payments are increasingly taking a critical role in the center of the member relationship. Whereas in the past, “passive” ...
On May 21st, 2021, The New York Times announced that “It was a momentous day: In the United States, there is now an excellent chance that the [COVID] retreat is ...
If your financial institution is interested in increasing revenue, phone and email sales are an indispensable tool for generating profit. Consider the following statistics: Due largely to COVID-19, 41% of ...
Many credit union compliance professionals are familiar with traditional mortgage transactions – when a member purchases his or her home with a loan from the credit union. However, the regulatory landscape ...
CUNA Senior Economist Jordan van Rijn talked with Buzzfeed recently about how things like leaderboards, rewards, points, and prizes in finance apps are “gamification,” or using game-like features to achieve ...
Senate Banking Committee members Tina Smith, D-Minn., and Ben Sasse, R-Neb., Thursday introduced a NAFCU-sought, bipartisan bill – the Credit Union Employee and Member Safety Act – that would improve existing language ...
Carolyn White aims to create conversations that focus on “building up” instead of “tearing down.” Whether White is leading diversity courses or teaching employees about the need for compliance, she ...
