The latest from John Pettit

- by Sue Woodard, CU Management

Inside Marketing: 3 steps to ensure your members feel valued

Having high-quality products and services is no longer a competitive advantage for credit unions—it’s an expectation. The critical differentiator in building lifelong relationships with your members is how ...

- by Jennifer Plager, CU Magazine

Gain momentum and propel the board forward

The credit union landscape has changed dramatically during the past year as the coronavirus (COVID-19) pandemic forced leaders to change how they operate and serve members. Now, as more people ...

- by Nick St. John, NAFCU Compliance Blog

FinCEN publishes ANPRM on beneficial ownership database

On April 5, 2021, the Financial Crimes Enforcement Network (FinCEN) issued an Advanced Notice of Proposed Rulemaking (ANPRM). This ANPRM mostly seeks comments regarding how FinCEN can implement provisions of ...

- by Christian Hibbard, Alacriti

Faster tax refunds

The most efficient tax refund is the one that doesn’t need to be sent. Overpaying your taxes means the IRS holds some of your money interest-free until they get ...

- by E.C. Harrison, CreditUnions.com

Have credit unions lost their way?

Among CEOs, Bill Bynum has carved out a reputation of staying true to the credit union mission. He began his career helping to establish North Carolina-based Self Help Credit Union, ...

- by CUNA News

NCUA releases OMWI annual report to Congress

NCUA released its Office of Minority and Women Inclusion (OMWI) annual report Wednesday detailing the agency’s progress in 2020 in advancing diversity, equity, and inclusion in its workforce. The ...