The power of predictive analytics with Andy Rosmeissl
Want to predict the future? Banks and credit unions incorporating the right kind of predictive analytics can do precisely that, and the potential benefits are enormous. This week, on CRMNEXT’...
The latest from John Pettit
What’s in a name: Member Experience Researcher
With nearly 1.3 million members scattered across the country and around the world, a delivery network of 60 branches, and a full lineup of digital delivery options, BECU ($26....
Credit unions vs. banks: What the students think
Zogo spoke with five college and high school students to learn more about how younger generations perceive credit unions and banks. We asked the group which single word came to ...
CUNA, CULAC awarded 3 AAPC Pollies for political efforts
CUNA and its political action committee (PAC), the Credit Union Legislative Action Committee (CULAC), were recognized with three Pollie Awards by the American Association of Political Consultants (AAPC) Thursday. The ...
2 weeks left to submit nominations for NAFCU’s 2021 Annual Awards
NAFCU-member credit unions have two weeks left to submit their nominations for NAFCU’s 2021 Annual Awards Competition. The Annual Awards recognize association member credit unions, professionals, and volunteers for ...
Social security scams: How to protect, report and recover from fraud
Our most recent Consumer Pulse revealed digital fraud has risen significantly in the last year. In fact, since March of 2020, reports of digital fraud have increased 73%. One popular ...
3 signs credit card balances are likely to grow
Credit cards saw a record setting reduction in balances during the pandemic, with total outstanding credit card debt dropping over 10% from Q4 2019 to Q4 2020. This trend is ...
Measuring 2020 success in a meaningful way
Most boards and management teams are extremely proud of what they were able to accomplish in 2020, and rightly so. Until COVID-19, the rapid reactions and quick pivots the pandemic ...