The latest from John Pettit

- by Arnessa Belin, CU Management

When young people meet credit unions: The power of perception

If someone asked me to define the credit union “brand,” I would say that credit unions are not-for-profit financial institutions focused on improving the financial lives of their communities. I ...

- by CRMNEXT

All or nothing? Not anymore.

Because most banks and credit unions are still running on legacy technology, they are more than a little reluctant to give maintenance capabilities to all employees. Why? Because when they ...

- by Brandy Bruyere, NAFCU Compliance Blog

ACH transfer fee class action lawsuit

In March 2021, plaintiffs’ attorneys filed a class action lawsuit against Bank of America asserting that certain fees assessed for making automated clearinghouse (ACH) transfers were improper and should be ...

- by Anthony Fattore, BillingTree

How to choose the right payment provider for credit unions

When looking for an outside payment provider, it makes sense to look inside your organization…at your core system. Without knowing what type of integration your core system has with ...

- by B. Dan Berger, Berger Leadership Blog

How to get the most value out of 1-on-1s

We’ve been working in a strange environment the past year. For many of us, we’ve moved our offices fully remote and are just now starting to plan what ...

- by NAFCU Newsroom

Fed report: Credit card balances fell $49B in Q1

A new report from the Federal Reserve Bank of New York found that credit card balances saw the second largest quarterly decline in history, falling $49 billion during the first ...