What credit unions are all about
Often people wonder what is a credit union, and how are they different from a bank? Here we have put together a quick list of what credit unions are all ...
The latest from John Pettit
What’s with all the ‘why’ talk?
You and 55 million others have seen Simon Sinek’s TED Talk, “How great leaders inspire action.” It’s an inspiring, captivating and straightforward 18-minute speech that links many successes ...
How to convert customers to paperless billing
Some customers might prefer paper bills for perceived benefits like record retention and physical reminders of upcoming payments due. However, the global pandemic has increased the demand for paperless everything. ...
Mergers shouldn’t be your organization’s primary tool for growth
On the one hand, mergers are a key way for credit unions use to grow so they can serve more members and benefit from economies of scale. On the other ...
Final WCUC morning session explores impact of AI on credit unions
Financial services are being forever and irrevocably disrupted due to artificial intelligence—and credit unions will never be the same because of it. That is the message Dr. Ayesha Khanna, ...
NAFCU Reg Committee discusses change in leadership at FHFA, recent regulator proposals
NAFCU’s Regulatory Committee met Tuesday and discussed proposed rulemakings currently open for comment from the NCUA, the Federal Reserve, and the Department of Housing and Urban Development (HUD). NAFCU ...
Leadership Matters: Building a culture of trust
Why is it that mid-level managers from a variety of areas—sports, healthcare, sales, banking, insurance, manufacturing, churches, non-profits, academia and the military, to name a few—who appear ready, ...
Assess your vendors’ use of network-wide access tools and ask questions like these
Kaseya is the latest company to be victimized by a cyberattack. Like the SolarWinds event earlier this year, this attack not only affects Kaseya but also hundreds of its clients. ...