Paperless billing: Why make the switch?
It’s undeniable that technology has impacted every aspect of our lives, but that doesn’t mean traditional ways of doing business have been eliminated completely. For example, paper billing ...
The latest from John Pettit
#BeCyberSmart: Overcoming 2021’s greatest cybersecurity challenges
Cybersecurity Awareness Month has arrived! The theme for 2021 is “Do Your Part. #BeCyberSmart.” This message is meant to empower individuals and business leaders to own their role in protecting ...
Small business credit basics: Tips for the self-employed
If you’re getting into business for yourself, say through ride sharing, freelance work or selling products online, you’re likely starting to take business cash flow seriously. Your personal ...
When it comes to member service, every experience counts
In celebration of National Customer Service Week, we would like to recognize all our CO-OP employees who work with our client credit unions to deliver the exceptional service our members ...
Transform your employees’ careers
Show your up-and-coming leaders you value their continued success at your credit union. Have them attend the virtual version of NAFCU’s Management and Leadership Institute, October 18-22. This hybrid ...
CUNA Cannabis & Hemp Financial Services eSchool highlights key CU considerations
CUNA Cannabis & Hemp Financial Services eSchool will provide a credit-union-specific look at regulations and provide insights into operating in a world where cannabis use is becoming more widely legalized. The ...
NAFCU pushes back against USPS check-cashing pilot program
NAFCU President and CEO Dan Berger Monday expressed concerns with the U.S. Postal Service’s (USPS) check-cashing pilot program – which quietly launched Sept. 13 – and allows customers to use ...
A branch on the go
When Stepping Stones Community Federal Credit Union was exploring ways to grow membership, it took to the streets in a converted van that became a branch on wheels. “We are ...