Leading from within
For those who read my blog consistently, you know that I’ve mentioned before, effective leadership incorporates empathizing and focusing on those in your organization. Self-serving leadership, on the other ...
The latest from John Pettit
NCUA’s proposed CCULR of 10% too high to help majority of CUs
Any changes to risk-based capital requirements—including the proposed adoption of a complex credit union leverage ratio (CCULR)—requires a delay of the Jan. 1, 2022 RBC effective date, CUNA ...
Airfare prices fall as supply chain issues persist
On a seasonally adjusted basis, overall consumer prices rose 0.4 percent in September, with the Bureau of Labor Statistics reporting the overall consumer price index (CPI) grew by 5....
CFO Focus: A tale of two models
In 2020, most Securities and Exchange Commission-filing institutions were required to move to the new current expected credit loss, or CECL, model. Following the 2007-2008 financial crisis, the CECL model ...
A loss of $7,227 per ‘people problem’ per day
In research about the cost of “people problems” published in Harvard Business Review in 2016, Tanya Menon and Leigh Thompson report that “executives estimated wasting an average of $7,227....
What to look for from your tech partner to ensure peak performance from your customer engagement solution post-implementation
Implementing a new software system is a significant milestone. However, it is even a more dramatic achievement when it delivers the considerable benefits that a customer engagement system does. Banks ...
Credit unions are financial health providers
Recently, I attended a system collaboration event in which a colleague at CUNA Mutual Group beautifully captured the essence of credit unions, saying “Financial well-being for all is not a ...
YouTube compliance content
If you spend enough time on YouTube, then you have seen your fair share of cute dogs and cats. Or maybe you prefer cooking videos or movie trailers. YouTube can ...