Helping members in tornadoes’ aftermath
Soon after a devastating line of tornadoes hit Kentucky and other states Dec. 10, credit union leaders and the Kentucky Credit Union League came together to determine how to help ...
The latest from John Pettit
Hold on to your hats
It is the end of 2021, which has many of us thinking about what 2022 might look like. We are all in the midst of dealing with COVID-19, and surely ...
It’s a Wonderful Life and a question for credit unions?
A great movie becomes a classic because it informs and inspires not only when released, but also for generations to come. Frank Capra’s film has been a part of ...
Why omnichannel remains more retail vision than reality
“In stock.” Just two little words, and yet, a huge harbinger of customer joy these days as increasingly savvy digital consumers scour the web to find better prices, faster delivery ...
Why banking is only at the start of its diversity and inclusion journey
The banking industry is improving financial inclusion and diversity, but it still has a long way to go. As evidence of that, over half of financial service employees say they ...
DOJ/CFPB SCRA letters to landlords and mortgage servicers
Last week, the United States Department of Justice (DOJ) and the Consumer Financial Protection Bureau (CFPB) jointly issued letters to landlords and mortgage servicers about protections servicemembers have under the ...
Former Senate Majority Leader Harry Reid passes
Former Majority Leader Harry Reid (D-Nev.) passed away Tuesday. “Harry Reid was a credit union champion whose leadership made a lasting impact for consumers across the country,” said CUNA President/...
Top 10 leadership posts of 2021
Today’s look at the top posts from 2021 shifts our focus to leadership. We had a lot of great posts from our community this year, and leadership was obviously ...