This credit union’s members can add their driver’s licenses to their mobile wallets
Imagine you’re hitting the road to your credit union and a store or three, and in your pocket is just a set of keys and your smartphone. No wallet. ...
The latest from John Pettit
How to analyze and optimize your credit union’s 2022 growth strategy
As the financial world fully embraces the digital-first approach, credit unions are unique in that physical branches still act as an important component of the growth strategy. Whether it’s ...
How credit unions can work to identify and eliminate fraud risks
Credit unions (CUs) have been known historically for their member-first mentality and intimate face-to-face banking model. This business structure has worked in their favor, but it also has left some ...
Why strong visual branding and communication are vital in banking
Financial institutions compete for customers’ and employee’s’ attention alongside advertisers, news outlets, social media and digital search. The pandemic only amplified the need for effective communication because it quickly ...
The 14 groups you absolutely must notify when you move
The most intimidating part of moving just might be notifying everyone that your address has changed. You’ll be telling your friends and family, obviously, as well as the post ...
GAO: Lenders requiring appraisals when none are needed
Lenders are obtaining appraisals in real estate transactions even when they are not required, the Government Accountability Office said in a new report. In 2018 and 2019, lenders obtained appraisals ...
NCUA issues letter to CUs, Reg Alert
The NCUA Tuesday issued a Letter to Credit Unions encouraging participation in the agency’s voluntary Credit Union Diversity Self Assessment and a Regulatory Alert to break down the CFPB’...
Coveted member data
Credit union managers grappling with privacy are finding that it is at once a marketing issue, a compliance issue and a security issue. Privacy in Marketing Using vast amounts of ...