Fresh, never frozen lessons from Wendy’s marketing
Wendy’s digital marketing team has always been impressively in-tune with what the internet likes. They’ve long since become well-known for roasting people on Twitter, and to top it ...
The latest from John Pettit
World Council details top international advocacy wins of 2021
The World Council of Credit Unions continued to successfully advocate before international standard setting bodies on behalf of the global financial cooperative movement in 2021. Here are World Council’s ...
NAFCU, CFPB meet to discuss CMS-IT exams
Members of NAFCU staff Tuesday met with the CFPB to discuss the Compliance Management System Information Technology (CMS-IT) exams. The exam procedures were published by the CFPB in September and ...
Building credit as an immigrant
If you’re new to the United States, you’ve probably got a lot on your mind. There’s plenty to do to get settled, including getting your finances in ...
Why your credit union strategy isn’t growing loans (It’s not why you think!)
Ask a freaking question. It’s the most important rule I share prior to facilitating a strategic planning session. If during the planning session someone says, “We need to grow ...
Backup and recovery methods for financial institutions
What would your bank or credit union do if suddenly you lost access to all of your critical member and operational data? Could your business recover? Sounds like a nightmare ...
Fundamentals to success
In preparation for authoring a new book, I have spent the last several months interviewing top CEOs from around the world. As I stepped back and looked across the hundreds ...
Baby showers for male employees promote goodwill and gender equity
The Zoom chat went wild with messages of support when panelist Jill Nowacki, CEO of Humanidei + O’Rourke suggested during the first-ever CUES RealTalk! program that organizations could set the ...