5 questions to ask if you’re considering an escrow account
Purchasing a home can be both exciting and overwhelming. You have to make so many decisions—and sign so many documents! Whether you’re a first-time or seasoned homebuyer, you’...
The latest from John Pettit
As AI adoption accelerates, regulators are watching
The pandemic accelerated digital adoption of financial services to the point where every day is now Cyber Monday. And almost seven of 10 credit union executives say automation through artificial ...
Registration open for March 23 NCUA overdraft protection programs webinar
Overdraft protection programs are important to credit unions and their members, and the market landscape is changing. Credit unions can learn more about these programs and what market changes can ...
NAFCU thanks Toomey for pushing back on USPS providing banking services
NAFCU Vice President of Legislative Affairs Brad Thaler Monday wrote to Senate Banking Committee Ranking Member Pat Toomey, R-Pa. to share appreciation for his leadership in prohibiting the United States ...
Conversational artificial intelligence primed to redefine member experience in 2022
Credit unions seeking to expand their reach are often caught between their mission to offer the very best service to their members and their aggressive growth plans and revenue goals. ...
13 unconventional bank marketing campaigns for 2022
Traditional financial marketing faces a stiff headwind. Banks and credit unions are institutionally a conservative group, running marketing campaigns that lean on the safe side instead of letting loose with ...
How to stay safe when a cyber attack threatens
It seems that every day there is another story in the news about cyberattacks, hacks and scams hitting large companies and individual users. Due to the current geopolitical situation, the ...
5 best practices for adhering to UDAAP regulations
Are you 100% sure that your employees have the necessary compliance and regulatory training in order to mitigate the risk of fines and to protect your financial institution and its ...