When members are in trouble, communicate double
Member communication can sometimes feel like another thing on your to-do list, especially if you’re also juggling multiple big-ticket projects. But in reality, it’s one of the the ...
The latest from John Pettit
3 financial steps to take when you’re stressed
Let’s be honest—the last couple of years have been hard on everyone. We’ve all had our lives disrupted in big and small ways thanks to the COVID-19 ...
7 rebranding lessons from Truist’s massive branch remodel
Approximately two years after the merger between BB&T and SunTrust that formed Truist Financial became final, the physical face of the big regional bank is now uniform. All 2,...
NCUA CAMELS rating system going live on April 1, 2022
In October of 2021, the NCUA approved a final rule adding a new component to the CAMEL Rating System: ‘S’ for Sensitivity to Market Risk. In March of 2022, NCUA ...
Financial education by Gen Z, for Gen Z
Gen Z, having recently surpassed millennials, is now the largest generation in the world — and the least financially literate. But that’s not for lack of interest. Gen Z craves ...
NCUA releases Q4 2021 state credit union data report
Federally insured credit unions, overall, experienced continued growth in assets and loans during 2021, an increase in return on average assets, and a decline in total delinquency rate, according to ...
POTUS signs $1.5 trillion omnibus spending package
President Joe Biden signed the massive 1.5 trillion omnibus spending package to fully fund the federal government into law Tuesday. Of note, the package includes the NAFCU-sought Credit Union ...
Four traits that have made women great leaders at credit unions
The push for more seats at the executive table continues, as it has for decades, for women across the United States. A recent study by Catalyst.org, a nonprofit organization ...