The latest from John Pettit

- by Joan Cleveland, CLU, ChFC, REBC, SWBC LenderHUB

Building borrower trust and loyalty with payment protection programs

Data from the 2020 Financial Trust Index paints a gloomy picture of peoples’ relationship with their financial institutions. It shows a decrease of trust in financial institutions and increased anger ...

- by CUNA News

Interchange, overdraft hearings scheduled this week

The Senate is in Washington, D.C. this week, and CUNA will be engaged with several committee hearings, including ones covering interchange and overdraft practices. The Senate is also expected ...

- by NAFCU Newsroom

NAFCU amplifies CU small business efforts

Today marks the first day of the Small Business Administration’s (SBA) National Small Business Week. Across the country, small businesses play an integral role in creating jobs and fueling ...

- by Mark Baltuska, CU Management

Reducing risk in your loan portfolio

We’ve all seen the recent headlines: Inflation is up. Purchasing power is down. Pandemic relief money to consumers has ended. Both new and used car values are inflated. Borrowers ...

- by Brock Fritz, CU Magazine

PODCAST: Branch automation trends

There’s no one-size-fits-all look and feel of a financial institution. As technology advances and member needs shift, credit unions must position themselves to continue providing high-quality member experiences. In ...

- by Nick St. John, NAFCU Compliance Blog

FinCEN asks credit unions to help fight kleptocracy

We’ve blogged a lot recently about compliance issues raised by Russia’s invasion of Ukraine and the U.S. sanctions imposed by the Biden Administration to put pressure on ...

NCUA
- by David Baumann, CUCollaborate

NCUA yet to adopt gender-neutral marker for documents

The National Credit Union Administration (NCUA) has not adopted the gender-neutral “X” marker for its forms, but will use any new versions of government-wide forms created and managed by other ...