CDFI refresher and helpful resources
The Federal Reserve Board published the first 2022 issue of its Consumer Compliance Outlook, which includes a feature article on Community Development Financial Institutions (CDFIs) and their impacts on the ...
The latest from John Pettit
Credit union supporters in Ohio, Ind., win primaries
Credit union supporters saw victories in Tuesday’s primaries in Ohio and Indiana, as all 19 credit union supporters in the two states won Tuesday. Candidates were supported by the ...
Berger fights back against Durbin amendment expansion ahead of Senate Judiciary hearing
The Senate Judiciary Committee, chaired by Senator Dick Durbin, D-Ill., will meet today to discuss interchange fees at a hearing slated for 10:00 a.m. Eastern time. Ahead of ...
The difference is in the details: Enhancing the member experience
When I joined my first credit union almost 30 years ago, the member experience looked a lot different than it does today. Member service was limited to business hours—with ...
How to ‘rethink different’
Thinking differently is more than just coming up with ideas, says Humane Product Architect Ken Kocienda. It takes many steps for ideas to be fully realized. Kocienda, a former product ...
Tackling appraisal bias
Since the end of 2020, news media reports have alleged racial bias in home appraisals, turning a spotlight on the appraisal process in the housing finance system. An analysis of ...
Nominations open for the 2023 Herb Wegner Memorial Awards
The National Credit Union Foundation has today opened nominations for the 2023 Herb Wegner Memorial Awards. The awards have celebrated the innovators and changemakers of the credit union movement for ...
Leadership skills to ensure effectiveness and relevancy
In the fall of 2021, CUES worked with TalentTelligent, a research-based talent management tool provider, to conduct research to determine the most critical credit union leader behaviors needed to drive ...