The latest from John Pettit

- by Andrew Casson, CU Management

Security, privacy and the work-from-home contact center

For credit union agents and their members, security and privacy are a two-way street. Members need to make sure their sensitive data is private and secure, while remote agents need ...

- by Ron Jooss, CU Magazine

PODCAST: Transforming the digital lending process

The transformation of complicated, paper-driven agreement processes, such as loan closings, to a 100% digital environment has been rapid but challenging, driven by the necessity of a pandemic and slowed ...

- by Dataprise

The benefits of IT staff augmentation

IT staff augmentation refers to supplementing your team with new employees who can pitch in when needed. For a small business or startup, it isn’t a matter of replacing ...

- by Austin Lohnes, On The Mark Strategies

Looking for a leader

We’re all familiar with the saying it’s the small things that matter. Here’s how that leadership principle applies at your credit union or community bank. Last weekend, ...

- by B. Dan Berger, Berger Leadership Blog

Five ways to shift your daily energy

As leaders, it can become dull to go through our daily routines and doing the same tasks each day. On top of keeping ourselves lifted, we’re also expected to ...

- by CUNA News

CUNA supports bill to aid veteran homeownership

CUNA wrote in support of legislation to aid veteran homeownership—the Building Credit Access for Veterans Act—this week. The letter was sent for the record of a House Veterans ...