Could you sell this pencil?
For years, credit union training and community bank training has emphasized features and benefits, features and benefits, features and benefits (repetition intentional). In reality, staff are much better equipped when ...
The latest from John Pettit
NCUA releases Q1 2022 state-level credit union data report
Federally insured credit unions experienced growth in assets, shares and deposits, and loans outstanding over the year ending in the first quarter of 2022, according to the latest Quarterly U....
Fed to discuss inflationary pressures, rate hikes, more
The Federal Open Market Committee (FOMC) – the Fed’s monetary-policy setting arm – begins its June meeting today and is expected to discuss several topics of interest to credit unions. Until ...
How future-ready technology helps credit unions pivot in a changing market
The financial services landscape is in constant motion. Change is expected, but it’s not just about change anymore. It’s the accelerated pace of change that puts credit unions ...
Everything you need to know about homeowners insurance coverage
The cost of homeowners insurance is rising in response to inflationary pressure, supply chain disruptions, and increased labor and material costs to build a home. In 2022, homeowners spend an ...
Supercharging credit card account origination
Consumer expectations are rapidly changing to reflect the latest technological and cultural shifts, and it is essential for credit unions to meet members where they are today in order to ...
House committee to consider bill tightening overdraft regulation
The House Financial Services Committee on Tuesday will mark up legislation that would place limits on credit union and bank overdraft programs and expand the disclosures that consumers must receive ...
4 practical ways to help members protect their credit score
Our country continues to face a difficult economic situation. The cost of living is up, supply chain delays persist, and wages are low. For credit unions, it just makes it ...