Telling Congress that interchange works
Our work to promote Financial Well-being for All includes pushing back hard against policies that will hurt financial inclusion. The bill from Sens. Dick Durbin, D-Ill., and Roger Marshall, R-Kan., ...
The latest from John Pettit
How to overcome defense mechanisms
Defense mechanisms, or rather, our own personal, subconscious reactions to out-of-the ordinary situations, come with the territory of being human. As leaders, it’s our duty to not only recognize ...
CUNA opposes legislation giving NCUA third-party vendor authority
CUNA wrote Sen. Jon Ossoff, D-Ga., asking him to reconsider his Improving Cybersecurity of Credit Union Act, a bill that would give NCUA authority over third-party vendors. “We are concerned ...
Vehicle sales rise in July, marking two straight months of growth
Total vehicle sales rose from 13 million annualized units in June to 13.3 million annualized units in July, marking the first time this year that vehicle sales have risen ...
4 simple steps to building a realistic branch transformation budget for 2023
Transformation can be a lot of fun — but let’s face it — budgeting season is not. Especially under current economic conditions: in the latest Fortune/Deloitte CEO survey, more than ...
How enhanced personalization of bank websites propels growth
They say it’s wrong to judge a book by its cover, but it’s human nature. With financial institutions, people today judge them not so much by their branches, ...
Why ‘cultural fit’ matters when picking a B2B payments partner
The days of simply operating with a cash register and credit card machine on the counter are long gone, said Matt Good, senior vice president and general manager of Elan ...
Innovation doesn’t sleep, and neither should your strategy!
While attention is diverted by the cost of cash at the Fed window, a truly existential threat remains closer to home. Peril is lurking at every institution’s door in ...