Questions to help validate your ‘deep pass’ strategy
During his first High Performing Boards Digital Series session in April, Seve Morrissette used setting football strategy as an analogy for setting strategy for a credit union. “If we do ...
The latest from John Pettit
The most important credit union performance metric no one is tracking
What does it mean to be a successful credit union? Having worked in the industry for close to fifteen years I’ve found that, while individual credit unions may measure ...
Seven reasons employees will stay with you forever
When you find an “A” player, hire an “A” player. That’s the employee retention philosophy we use at On The Mark Strategies and it’s helped us grow our ...
Inflation shows how credit unions can help members
A new poll from the American Psychiatric Association’s (APA) Healthy Minds Monthly found that the ongoing COVID pandemic may not be the biggest worry Americans are facing in 2022. ...
Your command center for security operations – financial institutions
Defending your business against highly motivated and well-equipped threat actors requires a proactive approach beyond standard security controls. While seemingly daunting, modern tools automate many security tasks and support your ...
Another large bank fined millions for sham accounts
The Consumer Financial Protection Bureau (CFPB) recently announced a consent order with U.S. Bank, a Minnesota based bank with $559 billion in assets. According to the CFPB, U.S. ...
How to use a credit card responsibly
Whether you’re more experienced with credit or looking to build your credit history, a credit card can be beneficial if used responsibly. Many credit cards have reward earning opportunities ...
What’s your organization’s mindset?
I’m sure you’ve all heard about having a growth mindset. But is that the only mindset vital to your credit union or community bank’s success? No! If ...