Leading with emotional intelligence
Nav Khanna joined $932 million asset First City Credit Union in Altadena, Calif., on June 1 as its new president/CEO. He comes to First City from Travis Credit Union ...
The latest from John Pettit
CU and bank groups: CFPB has no authority over ‘relationship banking’
The CFPB does not have the authority to define and regulate “relationship banking” at financial institutions, credit union and banking trade groups told the agency this week. “Nowhere in the [...
Homeowners’ insurance and personal property coverage for wildfires
The 2022 Climate Survey from Policygenius found that a strong majority (72%) of young homeowners (those ages 19-34) with insurance coverage think it is somewhat to very likely that their ...
Between digital banking and members lies credit unions’ future
Many financial institutions and industry publications these days are fearing “the rise of fintech” and digital banking, overall. While we obviously view things a little differently at QCash – we enhance ...
Understanding stress and how it is holding your credit union back
How can we remove stress from our life so we can enjoy it more? I’ve often pondered that question for myself and my team, but after listening to the ...
Registration open for 2023 CUNA GAC, Feb. 26 to March 2
Registration is open for the credit union industry’s premier advocacy event—the CUNA Governmental Affairs Conference (GAC). The in-person even returns to the Walter E. Washington Convention Center in ...
DoD banking study reveals servicemembers have ample financial services options
The Department of Defense (DoD), under the Office of the Under Secretary of Defense, has issued its Access to Financial Institutions on Military Installations report to the leaders of the ...
Better banking experiences require real-time data insights
To respond to the expectations of today’s consumer, financial marketers need to be able to acquire data insights at speed and scale. Armed with real-time and relevant insights, marketers ...